Sections

Install Flexi Parking


To install the application, search for “flexi parking” in Google Play Store or Apple App Store. Install the application and launch it.

Android

iOS


Note:

  • For Android versions support are from Android 4.4 f.k.a Android KitKat and onwards.
  • For iOS versions support are from iOS 8.0 and onwards.


Launch Flexi Parking


On first launch of the application, the user will see a splash screen that shows all the supported councils within the application.

The language selection screen will pop up next after splash screen.

Android

 

iOS

 


The application comes with 3 languages “English”, “Bahasa Malaysia” and “中文”.


Note:

  • User may change language in the settings as well after logged in.


First time user will not be able to login. Select “New User” button to continue to register for a new username. Select “Remember me” for auto login in future when app is launched.

Android

iOS


"Forgotten Password" Button is for user who wants to reset their password in case they have forgotten their password. Fill up all required information and click on "Submit" button to reset user password. A temporary password will be sent to user registered email address.

Android

iOS

Note:

  • For Android versions support are from Android 4.4 f.k.a Android KitKat and onwards.
  • For iOS versions support are from iOS 8.0 and onwards.


Flexi Parking Account Registration


Fill in all required information and click on Register. The registration for this application is free of charge.

Registration error may occur if:

  • Username or Full name is not appropriate.
  • Username is too long (Maximum 15 characters).
  • The passwords are mismatched.
  • Email address not a valid email format.
  • Date of birth is filled up wrongly or younger than 17 years old or older than 100 years old.
  • Username probably not available because other users has use it. (Another username is required).

Android

iOS


 

Note:

  • Flexi Parking bars user from using inappropriate words as username and names for example “Shit” or “Sh1t”.
  • The last 4-digit IC number is used for validation when user want to reset their password.
  • The date of birth is to ensure user has a valid age for using the application.


Selecting Council in Flexi Parking


There are two ways to change the council. First is from the application homepage, user can click on the council icon as follows:

Android

Change by clicking at council icon

iOS

Change by clicking at council icon

Second is to change council from side-menu options as follows:

Android

Change coucil from menu options

iOS

Change council from menu options


 

Note:

  • Some features such as vehicle number, user information and settings are shared between councils
  • Parking purchase and information are seperated between council.
  • Make sure to select right council before prurchase parking.


Access Reload Page


There are different ways to go access purchase reload page in the application based on different OS

Android

Only Access by tabs

iOS

Access by tabs

iOS

Access by menu option


 

Credit Reload Purchase

For credit reload purchase, you can purchase by online banking, Boost application, and credit card.

Android

Online Banking

Android

Boost Application

Android

Credit Card

iOS

Online Banking

iOS

Boost Application

iOS

Credit Card


Note:

  • Monthly pass will require to select a vehicle number to tie the purchase.
  • Once successful transaction, there will be a running timer on the main page showing the number of days left for valid parking below the selected vehicle number.
  • If the application load for processing transaction for more than a minute, please try again. This is likely due to internet line is slow or bank site is slow. The transaction here onwards is independent of Flexi Parking and all purely from the bank website.


Register Vehicle Number

To register vehicle number, click at the "Empty" button and fill in the vehicle number as follows:

Android

iOS


Add Vehicle Number

To add another vehicle number, click at the "menu" symbol button > choose "Manage Vehicles" option menu > Click "Empty" slot > and add vehicle number as follows:

Android

iOS


Change Vehicle Number

To change to another vehicle number, click at the "menu" symbol button > choose "Manage Vehicles" option menu > Click at the desired vehicle number as follows:

Android

iOS


Delete Vehicle Number

To delete vehicle number, click at the "menu" symbol button > choose "Manage Vehicles" option menu > Click at "X" icon beside the desired vehicle number as follows:

Android

 

iOS

 

Note:

  • Users may not add in vehicle number shorter than two characters.
  • Users may not just enter numbers.
  • Users cannot delete vehicle numbers which the timer still running.
  • Vehicle numbers are shared between all the councils.


On-Street Parking Payment

To pay parking, click on the vehicle number > choose duration option > confirm your payment as follows:

Android

 

iOS

 

Note:

  • For daily parking, it is auto calculated based on the number of hours required to pay for the day.
  • For monthly parking, it is fixed at the council monthly pass cost including SST and it’s based on calendar month. February will have 28 days for example.
  • If the user does not need to pay parking or over paid, the application will not over charge for 1-hour block.



Off-Street Parking Payment

To pay parking, click on the QR button > scan the QR code > the gate will open.

Android

 

iOS

 

Note:

  • Different area have different parking amount rate.
  • The QR code scan is only for off-street/gated parking.
  • The payment charge are when exit scan based on the time duration that you have parked.



Compound Payment

To pay parking, click the tab "SCAN & PAY COMPOUND" or "Scan & Pay" > Scan compound barcode or fill in the details > click "Pay" buttom to proceed your payment as follows:

Android

 

iOS

 

Note:

  • To pay the compound, user must reload sufficient amount of credit



Check receipt for parking record

To pay parking, click on the "Menu" symbol button > choose "Receipts" from menu option > Select "Parking" tab as follows:

Android

 

iOS

 


Check receipt for reload record

To pay parking, click on the "Menu" symbol button > choose "Receipts" from menu option > Select "Reload" tab as follows:

Android

 

iOS

 


Check receipt for compound record

To pay parking, click on the "Menu" symbol button > choose "Receipts" from menu option > Select "Compound" tab as follows:

Android

 

iOS

 

Change Name

To pay parking, click on the "Menu" symbol button > Choose "Settings" from menu option > Select "Name" button > Fill name details as follows:

Android

 

iOS

 


Change Password

To pay parking, click on the "Menu" symbol button > Choose "Settings" from menu option > Select "Password" button > Fill password details as follows:

Android

 

iOS

 


Change IC Number

To pay parking, click on the "Menu" symbol button > Choose "Settings" from menu option > Select "IC number" button > Fill IC number details as follows:

Android

 

iOS

 


Change Date Of Birth

To pay parking, click on the "Menu" symbol button > Choose "Settings" from menu option > Select "Date of Birth" button > Fill date of birth details as follows:

Android

 

iOS

 


Change SMS Phone Number

To pay parking, click on the "Menu" symbol button > Choose "Settings" from menu option > Select "SMS Phone Number" button > Fill the phone number details as follows:

Android

 

iOS

 


Change Email Address

To pay parking, click on the "Menu" symbol button > Choose "Settings" from menu option > Select "Email Address" button > Fill in the email address as follows:

Android

 

iOS

 


Change Language

To pay parking, click on the "Menu" symbol button > Choose "Settings" from menu option > Select "Bahasa Malaysia", "English" or "中文" button > App will relaunch to update language setting as follows:

Android

 

iOS